Missed call catch-up
A wedding enquiry that arrives mid-decorating still gets a proper answer, not a missed call.
The AI receptionist that grew into the whole job.
An AI receptionist that starts with the occasion, not the order.
The wedding cake enquiry that lands while you're up to your elbows in fondant. The same-week birthday order for a date that's already tight. The tasting session request from a couple who don't yet know what questions to ask.
What it sounds like on the phone.
We're getting married in June and need to sort a cake, where do we start?
Congratulations. I can take a few details now, the guest numbers and any flavour thoughts, and get you booked in for a tasting session with our cake maker.
Can you do a nut-free cake for my son's birthday on Saturday?
We can look at that; let me note the allergy and the date, and someone will call you back to confirm the design, since nut-free needs its own dedicated bake.
What we book.
From a first wedding enquiry to a same-week birthday order, the calls a cake maker's hands can't stop to take.
- Celebration cake consultation call (20 min)
- Wedding cake tasting session (45 min)
- Custom birthday cake order (30 min)
- Dietary-adapted cake order (gluten-free / vegan) (30 min)
- Cake delivery and setup (60 min)
What it actually does for this trade.
Monday morning briefing
A short note of weekend enquiries waiting when you're back at the bench.
Pay by text link
Send a payment link for a deposit or balance without stopping mid-order.
Any-language answering
A customer more confident in another language still gets a clear, warm answer about booking a tasting.
Frequently asked questions.
Will it quote me a price on the phone?
No, pricing depends on design, size and dietary needs, so it takes your details and gets the cake maker to follow up with a proper quote.
Can it book me a tasting session?
It takes your availability and preferences and gets a tasting session arranged with the maker directly.
What if my date is already close?
It will flag the tight turnaround honestly and get someone to call you back quickly rather than promising something it can't guarantee.
Never lose a wedding enquiry to a voicemail again.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
Call 020 4538 8898 See pricing Get started