It answers, books, chases, asks, posts and resolves. Here's what each one actually does, and which plan it comes with.
Tuesday, 8:40am. You're already on a job and the phone's going. It picks up on the second ring, sounds like a person, and knows your prices because you wrote them.
A caller wants Thursday afternoon. It checks your real diary, offers what's genuinely free, and confirms the slot before they hang up.
Here's the one that pays for itself. A missed call gets a text back within seconds (sorry we missed you, want to book?) with your diary one tap away.
The job went well. A few hours later (not while they're still in the car park), your customer gets one friendly message asking for a review, with your Google link in it.
Twice a week it writes a post from your own knowledge base, and it can front the videos too.
For teams with a support inbox: it reads the ticket, checks what you've solved before, and drafts the reply.
Drop a small widget into your website and visitors can talk or type to your AI agent right there - no phone number needed. Included on every plan, from Shared up.
Every conversation is a chance to improve the knowledge base. Correct an answer once, and it stays corrected - for every future caller.
Your own number, WhatsApp, escalation to a person, calendar sync and the two below step up as you move from Shared to Starter to Team to Business to Support Desk. See what's in each plan →
Any member of staff can click to call a customer straight from the dashboard - using your business's own number, not a personal mobile. No desk phone, no separate app, and every call logged automatically.
team.help can ring or text customers with updates you've asked it to send - a reminder, a status update, a follow-up - opt-in and fully under your control.
Four looks, if you care about that sort of thing: pick in settings.
Sign up, add your business details, point your number our way. It takes it from there.
Get started Call 020 4538 8898