Diary booking
Books MOTs, services and diagnostics into the diary the moment a customer calls.
The AI receptionist that grew into the whole job.
MOTs, services and diagnostics, booked without the hold music.
The warning light that comes on the morning of a long drive. The MOT that's about to expire and gets forgotten until the reminder letter turns up. The retest window nobody realised was ticking down after a failed item got fixed.
What it sounds like on the phone.
My engine light's just come on and I've got a motorway trip tomorrow, can you look at it today?
Let's get it in for a diagnostic check as soon as we can. I'll see what's free today or first thing tomorrow before your trip.
It failed its MOT last week on a couple of things, I've had them sorted, need to book the retest.
No problem, let's get that retest booked while you're still inside the window, so you don't need a full fresh test.
What we book.
The jobs booked most often, from an annual MOT to a same-day diagnostic.
- MOT test (45 min), usually every 12 months
- Full service (90 min), usually every 12 months
- MOT retest (20 min)
- Diagnostic check (30 min)
- Cambelt replacement (180 min)
- Interim service (60 min)
What it actually does for this trade.
Recall reminders
Reaches out when a customer's annual MOT is due instead of waiting on a reminder letter.
Missed call catch-up
Texts back anyone who called after closing so a warning light doesn't sit unbooked overnight.
Garage knowledge
Answers questions about courtesy cars, collection and drop-off, and typical job lengths.
The receptionist books the test, service or repair; it never explains what an MOT result, fail item or advisory actually means. Those are always talked through by the garage's own technicians.
Frequently asked questions.
Can it tell me what an advisory on my MOT means?
No, advisories and results are always explained by the technicians who carried out the test, never by the phone line.
How long do I have to get a retest after a fail?
The receptionist can tell you the general retest window and get you booked within it, but the specifics of your fail items come from the garage itself.
Can I get a courtesy car while my car's being worked on?
If the garage offers one, yes: just ask when booking and it'll be arranged subject to availability.
Other slot booking businesses on team.help.
Keep every MOT and service booked before the reminder letter even arrives.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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