Diary booking
Books consultations, boosters and health checks into the diary the moment an owner calls.
The AI receptionist that grew into the whole job.
Consultations, boosters and urgent visits, booked without the worry of waiting.
The dog that's suddenly gone off its food and won't settle. The booster reminder that gets forgotten until it's a year overdue. The new puppy owner unsure what their first appointment should even be.
What it sounds like on the phone.
My cat's been sick a few times this morning and isn't herself at all.
Let's get her seen as soon as possible. I can offer you the next urgent slot rather than the usual booking queue. What's her name?
I think Buster's booster is due again, it's been about a year.
Let me check his record. I can get his annual booster and health check booked in together if that suits.
What we book.
The appointment types booked most often, from a routine booster to an urgent same-day visit.
- Consultation (15 min)
- Booster vaccination (15 min), usually every 12 months
- Annual health check (20 min), usually every 12 months
- Neutering consultation (20 min)
- Microchipping (10 min)
- Urgent same-day appointment (20 min)
What it actually does for this trade.
Urgent fast-track
Recognises an unwell or injured animal and offers the soonest slot rather than the standard queue.
Recall reminders
Reaches out when an annual booster is due instead of it slipping past a year.
Practice knowledge
Answers questions about which vets are working and how the practice's out-of-hours cover works.
The receptionist listens to what the owner describes and books the right appointment; it never comments on what might be wrong with the animal. An unwell or injured pet is always routed straight to a vet, never assessed on the phone.
Frequently asked questions.
Will it tell me if my pet's symptoms sound serious?
No, it can't assess that over the phone. It offers the soonest available appointment for anything that sounds unwell, and for genuine emergencies points you to the practice's out-of-hours provider straight away.
Can it remind me when my pet's booster is due?
Yes, it's tracked automatically, so the receptionist can offer the next date whenever you call or reach out as the anniversary approaches.
What should I do if my pet is unwell outside opening hours?
The receptionist will point you straight to the practice's out-of-hours emergency provider rather than taking a message for the next working day.
Other slot booking businesses on team.help.
Let a worried call become an appointment, not a wait.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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