Diary booking
Books consultations, treatments and reviews into the diary in the correct order every time.
The AI receptionist that grew into the whole job.
Consultations, treatments and reviews, booked in the right order.
The first-time enquiry who doesn't realise a consultation has to come before any treatment. The top-up appointment that's overdue because nobody tracked when the last one faded. The caller hoping for a quick answer on whether a treatment would suit them, which only a prescriber can actually give.
What it sounds like on the phone.
I've never had anything done before but I'm interested in anti-wrinkle treatment.
Great, first step is a consultation with one of our prescribers, who'll talk it all through with you before anything's booked further.
I'm just after my usual top-up, same as last time.
No problem. Would you like to see the same prescriber as before, and shall I check what fits around when your last one was?
What we book.
The appointments booked most often, always starting with a consultation for anything new.
- Prescriber consultation (30 min)
- Anti-wrinkle treatment (30 min), usually every 4 months
- Dermal filler treatment (45 min)
- Review appointment (15 min)
- Patch test (10 min)
- Skin treatment consultation (30 min)
What it actually does for this trade.
Recall reminders
Reaches out when a client's top-up is likely due, based on when results usually begin to fade.
Missed call catch-up
Follows up anyone who called after closing so a first enquiry doesn't go cold.
Clinic knowledge
Answers questions about which prescribers are available and what a consultation actually involves.
The receptionist never says whether a treatment would suit a caller, and never discusses dosage or results. Every new prescription treatment starts with a proper consultation, and that judgement is always made by the prescriber, in person.
Frequently asked questions.
Can I skip the consultation if I've had this treatment before elsewhere?
No, this clinic's own prescriber needs to see you first, since they're the ones prescribing and taking responsibility for your treatment here.
Can the receptionist tell me if a treatment would suit me?
No, that's always a decision for the prescriber, made in the consultation itself, never something judged over the phone.
How do I know when I'm due a top-up?
The typical interval is tracked for you, so the receptionist can offer the next appointment around when results usually start to fade.
Other slot booking businesses on team.help.
Keep every treatment booked in the right order, starting with a proper consultation.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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