Recall reminders
Reaches out when a patient's three- or six-month recall falls due, rather than waiting on a text.
The AI receptionist that grew into the whole job.
Hygiene visits and recalls, booked before the reminder gets forgotten.
The three-month recall text nobody replied to. The referral from a dentist that never turns into an actual appointment. The patient too embarrassed about how long it's been to pick up the phone themselves.
What it sounds like on the phone.
Hi, I think I'm well overdue for a clean, it's probably been over a year.
That's absolutely fine, let's just get you booked back in; no need to explain, I'll find the next hygiene slot that suits.
My dentist said to book in with the hygienist about my gums bleeding.
Thanks for letting me know that's why. I'll flag that on the booking so the hygienist has it before you come in.
What we book.
The visit types booked most often, from a routine recall to a referral for a specific concern.
- Hygiene visit (scale and polish) (30 min), usually every 6 months
- Hygiene visit: three-month recall (30 min), usually every 3 months
- Airflow stain removal (30 min)
- New patient hygiene assessment (40 min)
- Fluoride treatment add-on (10 min)
What it actually does for this trade.
Diary booking
Books the hygiene visit straight into the diary while the patient is still on the phone.
Missed call catch-up
Follows up anyone who called after hours so a referral doesn't stall waiting for a callback.
Practice knowledge
Answers questions about which hygienists work which days and how recall intervals are decided.
The receptionist books the visit and notes what's been said; it never looks at, assesses, or comments on a patient's own gums or teeth. That stays with the hygienist, in the chair.
Frequently asked questions.
Will it tell me if my gums sound like they need urgent attention?
No, it can't assess that over the phone. It takes down what you've said and books you in, and the hygienist makes that judgement when they see you.
My dentist referred me. Does the AI know what for?
If you tell it, it notes the reason against the booking so the hygienist has it ready, but it won't interpret the referral itself.
Can it remind me automatically next time I'm due?
Yes, that's exactly the kind of recall it's built to chase, rather than leaving it to a text that gets lost.
Other slot booking businesses on team.help.
Stop losing recalls to a text nobody replied to.
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