Home survey booking
Books the visit that actually confirms whether an installation is possible.
The AI receptionist that grew into the whole job.
A receptionist built for an EV charger installer's phone.
An EV charger installer loses the new EV owner ringing about installation who isn't sure what to ask, the workplace enquiry that needs a different kind of consultation altogether, and the survey booking that never happens because the office was mid-install on another job.
What it sounds like on the phone.
Hi, I've just got an electric car, what do I need for a charger at home?
Congratulations on the new car. The main thing is off-street parking, and from there a site survey checks your electrics can support it, shall I get one booked in?
Is there a grant for having one fitted?
There can be, depending on the property and installation. I'll flag that with your survey so the team can check it properly against the current scheme rules.
What we book.
The steps an EV charger installer actually books calls for, from a home site survey to a workplace consultation.
- Home charger site survey (45 min)
- Workplace charging consultation (60 min)
- Product and compatibility call (20 min)
- Post-installation check-up (30 min), usually every 12 months
What it actually does for this trade.
Compatibility checks
Captures car make and model to confirm cable type ahead of the visit.
Workplace enquiry routing
Separates a workplace charging enquiry into its own consultation.
Grant scheme routing
Flags grant interest for the team to check against current scheme rules, not a guess on the call.
Frequently asked questions.
Will it know if my home can actually take a charger?
That's really what the site survey checks; the receptionist captures the basics like parking and supply age, and books the visit that gives a proper answer.
Can it confirm grant eligibility?
It flags interest for the team to check against the current scheme rules, since eligibility can change and shouldn't be guessed on a call.
Does it handle workplace charging enquiries differently?
Yes, a workplace installation is a different kind of job, so it's booked as its own consultation rather than treated like a home survey.
Other lead qualification businesses on team.help.
Get your home ready for an EV charger, properly assessed.
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