Matches beginners to the right class
A nervous first-timer isn't left to guess which style suits them.
The AI receptionist that grew into the whole job.
Every first-timer matched to the right class.
The calls this trade loses are the nervous beginner who won't call twice if nobody answers, the regular trying to swap a class before it fills, and the caller who just wants to know if restorative or vinyasa suits them better before booking.
What it sounds like on the phone.
I've never done yoga before, I don't really know what class to pick
That's completely fine, lots of people start that way. We've got a gentle taster class on Thursday evening that's perfect for a first go. Shall I book you in?
Can I swap my Tuesday class for the Wednesday one this week
Of course, let me just move that over for you; you're all set for Wednesday instead.
What we book.
The bookings this line takes most, from a first taster class to a full block class pass.
- Drop-in class (60 min)
- First-timer taster class (60 min)
- Class pass (block of classes) (60 min), usually monthly
- Workshop (120 min)
- Beginners series (60 min), usually monthly
What it actually does for this trade.
Bookings and swaps handled instantly
Changing a class doesn't need catching the studio between sessions.
Class passes and series booked
Regulars can commit to a block without a separate call for each class.
Never misses a first enquiry
A nervous first call gets a warm answer, not silence.
Frequently asked questions.
How do I know which class is right for a complete beginner?
Just tell the receptionist it's your first time and mention anything you're hoping for, calm, active, something specific, and you'll be pointed to a class that suits.
Can I swap or cancel a class booking?
Yes, with a little notice a booking can be moved or cancelled and the spot released for someone on the waiting list.
Do you need to know about injuries before I attend?
It helps to mention anything relevant so the teacher can adapt poses for you, though nothing is assessed over the phone; that's for the teacher on the day.
Other classes and membership businesses on team.help.
Find your class, no experience needed.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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