Diary booking
Books initial consultations and adjustments into the diary the moment someone calls.
The AI receptionist that grew into the whole job.
Initial consultations, adjustments and flare-ups, booked the same day.
The back that's gone into spasm on a Monday morning. The review appointment that slips because nobody rebooked it after the last session. The new caller unsure whether they need a referral before their first visit.
What it sounds like on the phone.
My back's completely seized up, I can barely stand up straight.
Let's see what's available today. Have you been in with us before, or would this be your first consultation?
I'm partway through my course of sessions, just need my usual next one booked in.
No trouble. Same day and time as before, or does this week need to be different?
What we book.
The visit types booked most often, from a first consultation through to ongoing care.
- Initial consultation (45 min)
- Adjustment session (20 min)
- Review consultation (30 min)
- Same-day flare-up appointment (20 min)
- Maintenance visit (20 min)
What it actually does for this trade.
Recurring slots
Keeps a patient's regular day and time through a course of care instead of starting from scratch.
Missed call catch-up
Follows up a caller describing a flare-up after hours, so it's dealt with first thing.
Practice knowledge
Answers questions about what a first visit involves and which chiropractor a patient normally sees.
The receptionist takes down what's happened and books the right appointment; it never comments on how serious the pain sounds or what might be causing it. That's assessed by the chiropractor, in the room.
Frequently asked questions.
Will it tell me if my back pain sounds serious?
No, it doesn't assess pain over the phone. It books the soonest suitable appointment and points anything that sounds like an emergency to NHS 111 or A&E.
Do I need a referral to book my first appointment?
Most patients don't, and the receptionist can confirm this practice's own policy along with what the initial consultation involves.
Can it keep me with the same chiropractor throughout my course of care?
Yes, continuity is kept where possible, so ongoing sessions go to the clinician who already knows your case.
Other slot booking businesses on team.help.
Let a flare-up get today's appointment, not tomorrow's voicemail.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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