Conveyancing deadline handling
Solicitor-driven survey requests get their deadline recorded and treated with the priority a house purchase needs.
The AI receptionist that grew into the whole job.
An AI receptionist built for drainage specialists.
A solicitor needs a drain survey report before exchange, and the deadline is fixed whether the business is ready or not. A kitchen sink keeps draining slowly no matter how often it's cleared, and nobody's worked out why. And a homeowner with a septic tank isn't sure who to even call - three calls this business handles differently from a blocked-drain emergency line.
What it sounds like on the phone.
Our solicitor's asked for a CCTV drain survey before we exchange on a house, we've got about ten days to get it done.
That's a fairly common request and we can usually turn those around in that time. Do you know if the property's on mains drainage, and has your solicitor given any particular reason for asking?
Our kitchen sink drains really slowly, we've had it jetted twice already this year and it just keeps coming back.
That's worth a proper look with a camera rather than jetting again. Are there any trees or big shrubs near where that drain run would go outside?
What we book.
Drainage surveys and planned repairs are scoped on site rather than guessed over the phone - here's what the receptionist arranges.
- CCTV drain survey (60 min)
- Root ingress assessment (45 min)
- Drain relining quote visit (45 min)
- Pre-purchase drain survey - solicitor request (60 min)
- Septic tank inspection (45 min)
What it actually does for this trade.
Recurring-problem recognition
A drain that keeps coming back gets flagged as needing a proper CCTV survey rather than another quick clear.
Emergency routing awareness
An actively overflowing or blocked drain right now gets pointed toward emergency help rather than booked as a planned survey.
Survey visit booking
CCTV surveys, root assessments and relining quotes all get a proper visit booked rather than guessed at over the phone.
Frequently asked questions.
Will it diagnose why my drain keeps blocking?
No. It notes what's been happening and any relevant details, like nearby trees, and passes that to the specialist - the actual diagnosis always comes from a CCTV survey.
Can it guarantee my survey report will be ready before I exchange contracts?
It records your deadline and flags it as a priority, but the actual turnaround time for a survey and report is confirmed directly by the business.
What happens if my drain is actively overflowing right now?
That's treated differently to a planned survey - the receptionist will let you know this business handles planned work and point you toward emergency help for something happening right now.
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Set up your drainage receptionist so the solicitor's deadline never gets missed.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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