Drainage recognition
Pooling water gets flagged as worth investigating properly, rather than treated as purely cosmetic.
The AI receptionist that grew into the whole job.
An AI receptionist built for driveway and paving firms.
A driveway's cracking up right before the house goes on the market, and the caller wants it sorted quickly for the photos. Someone's not sure whether a new dropped kerb needs council permission and won't book a date until they know. And standing water on an old driveway gets dismissed as cosmetic when it's actually a drainage problem - three calls a driveway firm needs to scope properly, not guess at.
What it sounds like on the phone.
Our driveway's looking really tired, we're putting the house on the market in a few weeks and want it looking its best.
That's a common reason to get it sorted, good timing to call now. Is this more about a full resurface, or would a repair to the worst areas be enough before the photos?
We get puddles forming on our driveway every time it rains, right in the middle, it never used to do that.
That's worth looking into properly rather than just resurfacing over it. Has anything changed recently nearby, like new landscaping or building work, that might have affected the levels?
What we book.
Driveway work is quoted after a proper look at the site and drainage - here's what the receptionist arranges.
- Quote visit - new driveway (45 min)
- Resurfacing survey (30 min)
- Crack or pot-hole repair quote (20 min)
- Drainage and levels assessment (30 min)
- Dropped kerb enquiry visit (20 min)
What it actually does for this trade.
Permission awareness
Dropped kerb and planning questions get raised early, so nobody's caught out once a date's been discussed.
Weather-aware quoting
Weather-sensitive surfaces like resin and tarmac get flagged as needing a suitable dry spell to start.
Resale timeline handling
A house-sale deadline gets recorded and passed straight through, so time-pressured jobs aren't missed.
Frequently asked questions.
Will it recommend which surface I should choose?
No. It notes any preference you already have and passes it through, but recommendations on the best surface for your driveway always come from the firm, in person, at the quote visit.
Can it tell me if I need a dropped kerb permission?
It flags that a new dropped kerb usually needs council permission and passes that through, but confirming what's actually required for your property is handled directly by the firm.
Does it give a price for a new driveway over the phone?
No. Driveway pricing depends on the size, surface and any drainage work needed, so a figure only comes after a quote visit.
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Set up your driveway receptionist so the resale-deadline call never slips through.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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