Missed call catch-up
A veg box call while you're out picking still gets taken, not lost.
The AI receptionist that grew into the whole job.
An AI receptionist that runs with the seasons, not against them.
The veg box call that comes in while you're out picking. The hamper order for a gift, needed by a certain date. The pick-your-own question from someone who doesn't know this week's opening times.
What it sounds like on the phone.
Can I set up a weekly veg box, collecting Fridays?
Yes, that's easy to set up. Can I take your name, a contact number and whether there's anything you'd rather wasn't in the box?
Is pick-your-own strawberries open this weekend?
Let me take your number and I'll get someone to confirm this week's picking hours, since it depends on how the crop's doing.
What we book.
From a standing veg box to a pick-your-own enquiry, the calls a farm shop fields between the field and the till.
- Weekly veg box order (15 min)
- Christmas meat order (20 min)
- Farm shop hamper order (30 min)
- Pick-your-own enquiry (seasonal) (10 min)
What it actually does for this trade.
Monday morning briefing
A short note of weekend enquiries waiting when the shop opens.
Pay by text link
Send a payment link for a hamper order so it's settled before collection.
Any-language answering
A customer more confident in another language still gets clear seasonal information.
Frequently asked questions.
Will it confirm what's in this week's veg box?
No, it takes the order and lets the shop confirm contents, since what's picked changes week to week.
Can it set up a standing weekly order?
Yes, it takes your details and preferences so a regular veg box can be arranged.
What about pick-your-own opening times?
It takes your query and gets someone to confirm, since picking hours depend on how the crop is doing.
Other retail and orders businesses on team.help.
Keep the veg box orders coming in, even out in the field.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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