Missed call catch-up
A same-day cutoff call during your busiest hour still gets logged instead of lost.
The AI receptionist that grew into the whole job.
An AI receptionist that understands a florist's clock.
The Mother's Day order that comes in while you're elbow-deep in conditioning stems. The funeral home ringing for a tribute on a tight turnaround. The wedding enquiry that arrives at 9pm, long after the shop shutters are down.
What it sounds like on the phone.
I need something sympathetic for a funeral on Thursday, is that doable?
That's within reach. Can I take the delivery address and whether it's going to the funeral home or the family home, and I'll get our florist to call you about the arrangement itself?
Can you still get a bouquet to my mum tomorrow for Mother's Day?
Let me check today's cutoff for you; if we're within it I can log the order now, otherwise I'll get someone to call you back within the hour.
What we book.
From a same-day bouquet to a wedding enquiry, the calls a florist's bench can't stop for, all handled on the phone.
- Hand-tied bouquet order (45 min)
- Sympathy tribute / wreath order (90 min)
- Wedding flowers enquiry (consultation call-back) (30 min)
- Same-day local delivery (180 min)
- Standing arrangement for a business or office (20 min)
What it actually does for this trade.
Pay by text link
Send a payment link for a phoned-in order so nothing sits unpaid at the till.
Monday morning briefing
A short note of weekend wedding and sympathy enquiries waiting when you open the shop.
Any-language answering
A grieving family more comfortable in another language still gets a gentle, clear answer.
Frequently asked questions.
Will it know if I still have time to order for today?
It knows your same-day cutoff and will tell a caller plainly whether today is still possible or whether the order needs to move to tomorrow.
Can it take a sympathy order without sounding cold about it?
Yes, it's written to slow down and soften for a sympathy call rather than treating it like any other order.
Does it promise a specific flower will be available?
No, it never guesses what's on the bench; it takes the request and a florist checks stock before confirming.
Other retail and orders businesses on team.help.
Let every same-day order in, even on your busiest bench day.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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