New idea intake
Takes down the invention or brand so an attorney starts the first call already briefed.
The AI receptionist that grew into the whole job.
Reception built for a patent and trade mark practice.
An inventor ringing to ask if their idea can even be protected. A founder wanting a brand name trade marked before a launch date. An existing client with a filing deadline the Intellectual Property Office has set and won't move.
What it sounds like on the phone.
I've built a prototype and think it might be patentable, is that something you'd look at?
I'll take a few details about your idea now and get one of our attorneys to call you back to talk it through properly.
It's about application GB2201458, there's an office action deadline coming up.
Let me confirm your name against that reference, then I'll flag this as urgent so your attorney calls back today.
What we book.
The kinds of enquiry a first call usually turns out to be:
- New idea consultation (45 min)
- Patent application filing support (45 min)
- Trade mark application support (30 min)
- Office action response consultation (45 min)
What it actually does for this trade.
Caller verification
Confirms who's calling before discussing an existing application.
Filing-deadline flagging
Notices an IPO deadline and marks the call urgent, since these dates are fixed.
Callback promises kept
Records who was promised a call and by when.
The receptionist never gives advice on whether an idea or brand is registrable; it takes the enquiry for an attorney. It confirms who is calling before discussing any existing application, since a filing can name more than one inventor.
Frequently asked questions.
Can it tell me if my idea is patentable?
No. That depends on a prior art search and professional judgement; the receptionist takes the details and an attorney calls back to discuss it properly.
Will it discuss my application with a co-inventor who calls?
It confirms identity first, and where an application names more than one inventor, it takes care over who is entitled to what detail.
What happens if I mention a filing deadline?
It's flagged as urgent, since Intellectual Property Office deadlines are fixed and missing one can affect the application.
Other case intake businesses on team.help.
See how a patent and trade mark reception line takes ideas seriously and hands off to an attorney, set up in a few minutes.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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