Safety-risk triage
A wasp nest in an area people use, or signs near food, gets flagged as a priority visit rather than routine.
The AI receptionist that grew into the whole job.
An AI receptionist built for pest control.
A wasp nest sits right by the back door where the kids play, and it can't wait for a routine slot. Someone rings quietly, almost apologetically, about rats they've heard in the loft. And a restaurant needs a technician in and out before opening, with nobody outside any the wiser - three calls that need handling with speed, and without a hint of judgement.
What it sounds like on the phone.
There's a wasp nest just above our back door, we can't really use that door at all at the moment, it's quite big.
Thanks for letting us know - that's worth prioritising given you can't use the door. Roughly how high up is the nest, and is anyone in the household allergic to stings, just so we know?
This is a bit embarrassing but we think we've got mice, we've heard scratching in the kitchen at night for about a week.
Honestly, nothing to be embarrassed about, we hear this all the time. Has it just been in the kitchen, or have you noticed any signs elsewhere in the house too?
What we book.
Pest work is scoped with a survey visit, treated with the urgency the situation needs - here's what the receptionist arranges.
- Infestation survey visit (30 min)
- Wasp nest priority treatment (30 min)
- Rodent proofing survey (45 min)
- Discreet commercial visit (30 min)
- Recurring treatment plan check (20 min), usually every 3 months
What it actually does for this trade.
Discretion for commercial callers
Businesses get visits arranged with the timing and discretion they need to protect their reputation.
Non-judgemental handling
Callers embarrassed about rats or mice get a calm, matter-of-fact response, not made to feel awkward about it.
Treatment plan setup
Landlords and commercial premises wanting an ongoing arrangement get that set up properly rather than treated as a one-off.
Frequently asked questions.
Will it tell me how bad my infestation is?
No. It records what you've seen and heard and passes it to the technician, who assesses the actual scale of the problem on a proper survey visit.
Can it get someone out today for a wasp nest?
It flags a nest in a high-risk area, such as near a doorway, as urgent straight away. Whether that becomes a same-day visit depends on the technician's own availability.
Does it quote a price for treatment over the phone?
No. Pricing depends on the type of pest and the scale of the job, so a figure is only given after a proper look, either on the phone in detail or at a visit.
Other quote, then the job businesses on team.help.
Set up your pest control receptionist so every call gets handled calmly and quickly.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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