Trade-chain timing questions
Whether a room's ready now or still waiting on another trade gets asked upfront, so nothing's booked before it can actually start.
The AI receptionist that grew into the whole job.
An AI receptionist built for plasterers.
The extension's just had its first fix finished and the room needs skimming before the painter arrives next week - timing is everything and the call comes in while you're mid-job elsewhere. A crack keeps reappearing and the caller wants to know if it's serious. A small patch job gets lost behind bigger renovation quotes - three calls that need answering fast, not at the end of the day.
What it sounds like on the phone.
We've just had an extension built, first fix is done, and we need the ceiling and walls skimmed before the decorator starts next Tuesday.
Good timing to get in touch now. Is the plasterboard already up and ready for skimming, and is Tuesday a firm date we need to work back from?
There's a crack above our bedroom door that keeps coming back even after we've filled it ourselves a couple of times.
That's worth a proper look rather than filling again. Has anything changed recently near that wall - new work done, or any sign of damp nearby?
What we book.
Plastering is quoted after seeing the room, since drying stage and preparation change everything - here's what the receptionist arranges.
- Quote visit - crack or patch repair (20 min)
- Quote visit - full room skim (30 min)
- Artex removal survey (30 min)
- Damp-affected plaster assessment (30 min)
- Coordination visit with other trades (30 min)
What it actually does for this trade.
Damp flagging
A recurring patch or musty smell gets noted as possibly needing more than a skim, rather than quoted as a simple repair.
Deadline capture
A decorator or move-in date booked in behind the plastering gets recorded, so the job is scheduled to actually meet it.
Quote visit booking
Both small patch repairs and full room skims get a proper look booked in rather than guessed at over the phone.
Frequently asked questions.
Will it tell me if my crack is serious?
No. It notes what you're describing and whether it's happened before, then passes that to the plasterer to assess in person - it never gives an opinion on the cause itself.
Can it book me in before my decorator starts next week?
It records the deadline you need to work to and passes it straight through, so the plasterer can see whether it fits their diary - it never promises a date on its own.
Does it quote a price for a full room skim over the phone?
No. Plastering pricing depends on the state of the walls and how much preparation is needed, so a figure is only given after a quote visit.
Other quote, then the job businesses on team.help.
Set up your plasterer's receptionist so the next-trade-waiting call never slips through.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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