Leak and storm triage
An active leak or storm damage gets flagged as urgent immediately, rather than sitting in the same queue as a routine survey.
The AI receptionist that grew into the whole job.
An AI receptionist built for roofers.
The storm-damage call comes in while you're forty feet up on someone else's roof and can't feel your phone buzz. A leak starts mid-downpour and the caller rings four numbers before anyone answers. And the small ridge-tile job never gets a callback because the bigger quotes always come first - three calls, and the wrong three to lose.
What it sounds like on the phone.
There's a bit of water coming through my bedroom ceiling, it started when it got really windy last night.
Thanks for letting us know straight away - that's worth looking at properly. Is the water still coming through now, and do you know roughly where on the roof the wind might have shifted something?
A few tiles came off the ridge in the storm, I can see them in the garden but nothing's leaking yet.
Good that you've spotted it before it started leaking. Can you tell roughly which part of the roof they've come from, and is there safe access with a ladder, or is it quite a steep pitch?
What we book.
Roofing work is almost always scoped on site rather than booked as a fixed slot - here's what the receptionist arranges.
- Roof survey and quote visit (45 min)
- Emergency callout - active leak or storm damage (60 min)
- Temporary repair - tarping (45 min)
- Guttering and fascia inspection (30 min)
- Roof clean and moss removal (90 min), usually every 24 months
What it actually does for this trade.
Weather-aware rebooking
When a visit needs moving for the forecast, the receptionist offers the next likely dry window instead of leaving the caller guessing.
Access details captured
Ladder access, steep pitches and scaffolding needs get noted before the visit, so the roofer arrives properly prepared.
After-hours cover
A caller with water coming through at 10pm gets an answer and the right questions, not silence until Monday.
Frequently asked questions.
Will it tell me what's causing my leak?
No. It gathers what you can see and what's happened - a storm, water actively coming through, roughly where - and passes that to the roofer. The actual cause only gets confirmed once someone's up there.
Can it get someone out today for storm damage?
It flags active leaks and storm damage as urgent straight away. Whether that becomes a same-day tarping visit or first-thing-tomorrow depends on the roofer's own availability and the weather.
Does it give a price for a re-roof over the phone?
No. Roof condition varies too much to price without a survey, so no figure is ever given by the receptionist - only after someone has actually looked.
Other quote, then the job businesses on team.help.
Set up your roofing receptionist so the storm-damage call never rings out while you're on the ladder.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
Call 020 4538 8898 See pricing Get started