Trade-date coordination
When another trade's start date depends on the scaffold, that date gets treated as firm and prioritised accordingly.
The AI receptionist that grew into the whole job.
An AI receptionist built for scaffolding firms.
A roofer's whole job hangs on the scaffold going up on a specific Tuesday, and a delay here delays them completely. A homeowner has no idea whether their loft conversion needs a pavement licence and won't book anything until they know. And a mid-project hire period needs extending because the job overran - three calls that need answering with real precision, not a rough guess.
What it sounds like on the phone.
We've booked a roofer to start on the 14th and he says he needs the scaffold up the week before, is that something you can do?
Let's get that locked in around his start date. Roughly how many storeys is the property, and would any part of the scaffold need to sit on the pavement or road?
We're having a loft conversion and I honestly don't know if we need permission for scaffold on the street outside.
That's worth checking before anything's booked in. Do you know roughly how wide the pavement is outside your house, and is there a driveway the scaffold could avoid the road altogether?
What we book.
Scaffolding is quoted after a site survey rather than booked sight unseen - here's what the receptionist arranges.
- Quote visit - scaffold survey (45 min)
- Pavement licence advice visit (20 min)
- Trade-coordination scaffold visit (30 min)
- Hire period extension enquiry (15 min)
- Residential loft or re-roof scaffold quote (30 min)
What it actually does for this trade.
Licence awareness
Pavement and highway licence questions get raised early, so nobody's caught out once a date's been set.
Survey visit booking
Every job gets a proper site survey booked, since scaffold design depends entirely on the building and its access.
Hire period extensions handled smoothly
A job that's overrunning gets an extension request logged without disrupting the rest of the diary.
Frequently asked questions.
Will it tell me if I need a pavement licence?
It notes what you know about the site - how much of the scaffold would sit on the pavement or road - and flags it for checking, but confirming and arranging a licence is handled directly by the scaffolding firm.
Can it guarantee the scaffold will be up before my roofer starts?
It records the date your other trade needs it by and passes that straight through, but the firm confirms against their own diary before it's a firm commitment.
Does it quote a price for scaffold hire over the phone?
No. Pricing depends on the size of the job, the hire period and any licence needed, so a figure is only given after a site survey.
Other quote, then the job businesses on team.help.
Set up your scaffolding receptionist so the date your other trades depend on never slips.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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