Diary booking
Books assessments and rehab sessions into the diary the moment someone calls.
The five-a-side player who's gone over on their ankle and wants to know how soon they'll be back. The rehab session that quietly slips because it didn't fit around a training schedule. The team asking about pre-season screening for the whole squad.
The session types booked most often, from a first assessment through to ongoing rehab.
Books assessments and rehab sessions into the diary the moment someone calls.
Holds a client's rehab sessions on a consistent pattern that fits around their training week.
Follows up a caller describing a fresh injury after hours instead of leaving it until Monday.
Answers questions about which therapists work with which sports and what pre-season screening covers.
No, that's a decision the therapist makes as your rehab progresses, never something judged over the phone.
That's the kind of booking the receptionist can help set up: ask about pre-season screening and it'll get the right slots arranged.
Yes, tell it your usual training days and it'll try to keep your sessions consistent around them.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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