Survey booking
Books the only step that leads to an actual, written price.
The AI receptionist that grew into the whole job.
A receptionist built for a window company's phone.
A window company loses the homeowner ringing to ask roughly what new windows would cost who deserves an honest 'that needs a survey' instead of silence, the caller weighing up uPVC against timber who wants a plain-English answer, and the survey booking that never happens because the office was out measuring another job.
What it sounds like on the phone.
Roughly how much would it cost to replace six windows in uPVC?
I can't put a figure on that without a survey, I'm afraid, every property's different. I can get a surveyor out to measure up properly and you'd have a written quote from that.
Are you FENSA registered? A friend said to check that.
Yes, we're FENSA registered. I'll make sure that's confirmed when your survey's booked in.
What we book.
The steps a window company actually books calls for, from a measure-up survey to fitting day.
- Measure-up survey (45 min)
- Style and material consultation call (20 min)
- Fitting day (per window average) (90 min)
- Post-installation check-up (30 min)
What it actually does for this trade.
Material and style guidance
Explains options in plain terms without promising what will suit an unseen property.
FENSA registration answers
Confirms accreditation status from the company's own records.
Fitting day scheduling
Books installation once a quote's been accepted, not before.
The receptionist never gives a price over the phone. Every quote follows a proper survey and measure-up, in line with FENSA obligations.
Frequently asked questions.
Will it give me a rough price over the phone?
No, pricing always follows a survey. The receptionist will book that survey rather than estimate a figure, since every property genuinely differs.
Can it help me choose between uPVC, aluminium and timber?
It can explain the general differences, but which suits your property best is confirmed at survey, not guessed on the call.
Can it confirm you're FENSA registered?
Yes, it answers that directly from the company's own accreditation records.
Other lead qualification businesses on team.help.
Get a proper measure-up, not a phone guess.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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