Leak and damage triage
Water damage affecting the floor or walls gets flagged for a proper look rather than treated as a routine update request.
The AI receptionist that grew into the whole job.
An AI receptionist built for bathroom fitters.
A leak has damaged the bathroom floor and the caller wants it sorted before it gets worse. A family is arranging a wet room for an elderly parent and the timeline matters more than usual. And the quick regrouting job gets overlooked behind bigger refit quotes - three calls a bathroom fitting business needs to catch every time.
What it sounds like on the phone.
We've had a leak under the bath for a while and the floor's gone soft in one corner, we think it needs a proper look.
Thanks for flagging that - a soft floor is worth getting checked properly rather than left. Is the leak still ongoing now, or has the water source already been stopped?
We're looking into a wet room for my mother, she's finding the bath harder to manage and we'd like it done fairly soon.
That's a really common reason to make the change. Roughly how soon are you hoping to get it done, and is there a particular bathroom in mind, or could it be any room in the house?
What we book.
Bathroom work is scoped with a design or quote visit rather than booked sight unseen - here's what the receptionist arranges.
- Design and quote visit - full bathroom (60 min)
- Accessibility wet room consultation (45 min)
- Regrouting or resealing quote (20 min)
- Leak or damage assessment visit (30 min)
- En-suite design visit (45 min)
What it actually does for this trade.
Accessibility awareness
Wet room and accessibility enquiries get handled with the right care and urgency, since they're often for someone whose needs are changing now.
Design visit booking
Full refits and en-suite additions get a proper design visit booked rather than guessed at over the phone.
Smaller job handling
Regrouting and resealing enquiries get quoted quickly rather than pushed towards a full refit visit they don't need.
Frequently asked questions.
Will it suggest a layout or design for my bathroom?
No. It notes what you're picturing and any constraints, like where the plumbing currently runs, but design suggestions always come from the fitter, in person, at the design visit.
Can it tell me if my leak means I need a full refit?
No. It records what you've noticed - where, how bad, how long it's been happening - and passes that to the fitter to assess properly. It never gives an opinion on the extent of the damage itself.
Does it give a price for a bathroom refit over the phone?
No. Bathroom pricing depends on the layout, fittings and any water damage found, so a figure only comes after a design and quote visit.
Other quote, then the job businesses on team.help.
Set up your bathroom fitter's receptionist so the leak-damage call gets moving straight away.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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