Deposit-deadline capture
End-of-tenancy dates get recorded precisely, since a missed date can mean a lost deposit for the customer.
The AI receptionist that grew into the whole job.
An AI receptionist built for cleaning companies.
The end-of-tenancy clean has a deposit and a moving day riding on it, and the caller needs a firm date, not a maybe. A regular customer's usual cleaner has just left and they want continuity without a gap. And a one-off deep clean before a big event gets lost behind bigger contract enquiries - three calls a cleaning business needs to catch properly.
What it sounds like on the phone.
We're moving out on the 15th and need an end-of-tenancy clean before we hand the keys back, our deposit depends on it.
Let's get that locked in properly. Is the property fully empty by the 15th, and roughly how many bedrooms are we cleaning?
Our usual cleaner's just left the company, we were on a weekly Tuesday slot and would love to keep the same day if possible.
Of course, let's see what we can do to keep that continuity. Roughly how large is the property, and was there anything specific your previous cleaner always included?
What we book.
Cleaning visits range from a regular round to a one-off deep clean - here's what the receptionist arranges.
- First visit - regular clean assessment (30 min)
- Regular clean visit (120 min)
- Deep clean or spring clean (180 min)
- End-of-tenancy clean (180 min)
- One-off tidy-up clean (120 min)
What it actually does for this trade.
Regular round continuity
Customers switching from a previous cleaner get picked up smoothly, with their usual day and scope noted where possible.
Access arrangements captured
Key access details get agreed before the visit, so nobody's turned away at the door.
Add-on tasks noted upfront
Ovens, windows, ironing - anything beyond a standard clean gets agreed in advance rather than discovered on arrival.
Frequently asked questions.
Will an end-of-tenancy clean guarantee I get my deposit back?
No. The clean is carried out to a thorough standard, but whether a deposit is returned is a decision made by the landlord or letting agent, not the cleaning company.
Can it book me onto a specific weekly day?
It records the day you'd like and passes it straight to the business, who checks it against their current rounds - it never confirms a slot is available on its own.
Does it give a price for a deep clean over the phone?
No. Pricing depends on the size of the property and what's included, so a figure is only given directly by the cleaning company.
Other quote, then the job businesses on team.help.
Commercial cleaners · Drainage specialists · Driveway and paving firms
Set up your cleaning company's receptionist so the deposit-deadline call never slips.
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