The AI receptionist that grew into the whole job.

A receptionist built for a B&B's phone.

A B&B loses the booking that rings while the owner's serving breakfast, the guest asking whether the en suite room is free who hangs up when nobody answers, and the late arrival who needs to know someone will actually be there.

What it sounds like on the phone.

Hello, have you got a double room free for this weekend?
Let me check Saturday and Sunday for you. Would you like the en suite room, and is that with breakfast or room only?
What time can we check in, we're driving up from London?
Our owner's usually around from early afternoon; if you let me know roughly when you'll arrive I'll pass it on so someone's there to meet you.

What we book.

The room types a small, owner-run B&B actually books, plus the breakfast choice that goes with them.

  • Double room, en suite (1440 min)
  • Twin room (1440 min)
  • Single room (1440 min)
  • Annexe room (1440 min)

What it actually does for this trade.

Room booking with a personal touch

Takes the dates and party size for a house with only a handful of rooms, so nothing gets double-booked.

Breakfast preference capture

Notes whether a guest wants the cooked breakfast or room only.

Arrival time coordination

Passes on expected arrival times so the owner is there to let guests in.

After-hours enquiry capture

Takes booking requests when the owner is out or busy, for a call back later.

Frequently asked questions.

We're a two-room B&B. Is this overkill?

No, it's built for exactly this: a small number of rooms, an owner who isn't always by the phone, and every single booking mattering.

Can it tell guests our check-in times?

It tells guests the arrival window you've set and passes on their expected time so you can be there, rather than promising a fixed desk that doesn't exist.

What if we're fully booked?

It offers the next available date or, if you have one, a different room type, instead of just turning the caller away.

Other reservations businesses on team.help.

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Cafes · Campsites · Equipment hire

Answer every booking call, even mid-breakfast.

Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.

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