Pitch booking by type
Books tent, tourer and hardstanding pitches correctly rather than treating every stay the same.
The AI receptionist that grew into the whole job.
A receptionist built for a campsite's phone.
A campsite loses the bank-holiday booking that rings while the warden's out mowing the field, the electric hook-up question that decides where a caravan can pitch, and the season-pitch enquiry that needs a proper answer, not a rushed one.
What it sounds like on the phone.
Hiya, have you got a pitch for a caravan this weekend, need electric if poss?
Let me check hook-up pitches for this weekend. How many nights, and will you have an awning with you?
Can we bring the dog, and is there a curfew or anything?
Dogs are welcome on site, and quiet hours run in the evening. I'll get that confirmed in full when your booking's set up.
What we book.
The pitch types a campsite actually books, from a small tent pitch to a full season.
- Tent pitch (no hook-up) (2880 min)
- Tent pitch with hook-up (2880 min)
- Touring caravan / motorhome pitch (2880 min)
- Hardstanding pitch (2880 min)
- Season pitch (129600 min), usually every 6 months
What it actually does for this trade.
Hook-up and facility answers
Answers electric, dog and facilities questions from the site's own pages.
Season pitch enquiries
Captures longer-term season bookings for the warden to confirm.
After-hours booking capture
Takes weekend enquiries overnight when the office is closed.
Frequently asked questions.
Does it know the difference between pitch types?
Yes, it asks whether you're bringing a tent, tourer or motorhome and books the right pitch type, including whether a hook-up is needed.
Can it handle a season pitch enquiry?
It captures the details and passes them to the warden to confirm, since a season pitch is a longer conversation than a short stay.
What if the office is out on the field?
It keeps taking calls and bookings the whole time, so nothing's missed while staff are out and about.
Other reservations businesses on team.help.
Keep booking pitches even when the warden's out on the field.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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