Stock-checked booking
Books against real equipment availability for the date, not a guess.
The AI receptionist that grew into the whole job.
A receptionist built for an equipment hire desk's phone.
An equipment hire firm loses the tradesperson who needs a specific machine tomorrow and rings while the desk's serving a queue of collections, the enquiry about whether an operator's included that decides the whole job, and the delivery slot that never gets confirmed.
What it sounds like on the phone.
Hi, have you got a mini digger for hire this Thursday, just for the day?
Let me check the digger against Thursday for you. Will you be collecting it, or would you like it delivered to site?
Does that come with an operator, or am I driving it myself?
That one's usually dry hire, so you'd operate it yourself. I'll flag on your enquiry if you'd rather have someone qualified come with it instead.
What we book.
How an equipment hire desk actually books calls, from a one-day dry hire to a fully operated job.
- Dry hire, one day (1440 min)
- Dry hire, one week (10080 min)
- Operated hire, one day (480 min)
- Delivery and collection (60 min)
What it actually does for this trade.
Dry hire vs. operated routing
Asks early whether an operator's needed, since that changes the whole job.
Delivery and collection scheduling
Captures whether the customer collects or needs delivery.
Trade account and repeat-hire capture
Notes regular hirers so the desk can offer a trade account where relevant.
Frequently asked questions.
Will it promise equipment that isn't actually in stock?
No, it takes the enquiry and checks it against your real availability rather than assuming everything's free.
Can it tell the difference between dry hire and operated jobs?
Yes, it asks upfront, since some equipment legally needs a trained operator and some doesn't.
What about delivery scheduling?
It captures whether delivery's needed and the site details, so your team can slot it into the round rather than guessing.
Other reservations businesses on team.help.
Never let a next-day hire enquiry go to voicemail.
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