Event sizing and layout capture
Takes guest numbers and layout so the room's checked against real capacity, not guessed.
The AI receptionist that grew into the whole job.
A receptionist built for a function room's phone.
A function room loses the corporate booker asking about theatre-style capacity who rings between meetings, the family organising a party who need a straight answer on dry hire versus catering, and the evening enquiry that sits unanswered until Monday.
What it sounds like on the phone.
Hi, we need a room for about 60 people, theatre style, for a conference in March.
Sixty theatre style, noted: is that dry hire, or would you like catering included, and I'll take the date so our events team can confirm the room fits.
Can we bring our own DJ and drinks, or is that not allowed?
That depends on the package you go with. I'll flag both questions on your enquiry so the team can give you a proper answer when they call back.
What we book.
The way a function room is actually booked, from a half-day dry hire to a full exclusive-use event.
- Dry hire, half day (240 min)
- Dry hire, full day (480 min)
- Catered function, evening (300 min)
- Exclusive use, full day (600 min)
What it actually does for this trade.
Dry hire vs. catered routing
Separates the two booking types from the first question, so follow-up goes to the right person.
AV and technical requirement capture
Notes projector, microphone and rider needs ahead of the day.
After-hours enquiry capture
Takes event enquiries out of office hours for the events team to pick up.
Frequently asked questions.
Will it accurately quote our room capacity?
It answers from your own capacity figures for each layout, and won't invent a number your pages don't state.
Can it handle both dry hire and catered enquiries?
Yes, it asks which the caller wants early on and routes the follow-up accordingly, rather than treating every booking the same.
What about AV and technical requirements?
It captures what's needed, projector, microphone, a rider, so the room's set up correctly, without promising equipment it can't confirm you have.
Other reservations businesses on team.help.
Turn every event enquiry into a properly qualified booking.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
Call 020 4538 8898 See pricing Get started