Diary booking
Books walk-in and collection slots the moment a customer calls, matched to how long the job actually takes.
The AI receptionist that grew into the whole job.
Screen swaps, batteries and diagnostics, booked while the phone's still in one piece.
The cracked screen someone's been living with for a fortnight because they couldn't get through. The battery that dies by lunchtime and needs a same-day fix before a big day out. The water-damaged phone dropped off at closing time with nobody sure if it's even worth saving.
What it sounds like on the phone.
My screen's completely smashed, can you look at it today?
Depends a bit on the model. What phone is it, and would you rather wait while it's done or drop it off?
It fell in the sink this morning and now it won't turn on at all.
Best to bring it in as soon as you can so we can assess the water damage properly. I'll book you a slot for that.
What we book.
The repair jobs booked most often, from a quick walk-in fix to a longer collection job.
- Screen swap (45 min)
- Battery replacement (30 min)
- Diagnostic check (20 min)
- Charging port repair (40 min)
- Water damage assessment (30 min)
- Data transfer or wipe (30 min)
What it actually does for this trade.
Missed call catch-up
Texts back anyone who called after closing, so a cracked screen isn't left unbooked overnight.
Shop knowledge
Answers questions about which phone models are repaired and typical turnaround times.
Honest scoping
Flags upfront when a part might need ordering in, rather than promising a same-day fix it can't keep.
Frequently asked questions.
Can you tell me over the phone if my phone can be fixed?
Not always, some faults, especially water damage, need a proper look before anyone can say for certain. The receptionist will always be upfront if that's the case rather than guessing.
Do I need to book, or can I just walk in?
Simple jobs like a screen swap often work as a walk-in, but booking ahead means a slot's held for you rather than waiting your turn.
What if a part isn't in stock?
You'll be told straight away and offered a collection booking for once it's arrived, rather than being left guessing.
Other slot booking businesses on team.help.
Stop losing repair jobs to whoever answers the phone first.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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