Every booking confirmed against the district
A caller gets a real booking with time and licensing district checked, not a vague promise.
The AI receptionist that grew into the whole job.
Every booking taken, confirmed, and never a street hail turned bad.
The calls this trade loses are the early-morning flight transfer booked the night before, the school-run parent trying to set up a standing booking, and the corporate account caller who expects to be recognised without re-explaining the business each time.
What it sounds like on the phone.
Hi, I need a car booked for 5am Tuesday to the airport, is that too short notice
Not at all. 5am Tuesday, and can I take your pickup address and which terminal you're flying from?
Can you set up the same school run every weekday morning, quarter past eight
Yes, I'll set that as a standing booking, quarter past eight every weekday. I just need the pickup and drop-off addresses to confirm it.
What we book.
The pre-booked journeys this line arranges most, from a single airport transfer to a standing school run.
- Pre-booked local journey (15 min)
- Airport transfer (45 min)
- Corporate account booking (15 min)
- School run contract (20 min), usually monthly
- Meet and greet arrivals pickup (30 min)
- Return journey booking (15 min)
What it actually does for this trade.
Standing bookings set up on the call
A regular school run or commute is logged once and repeats without a fresh call each time.
Corporate accounts recognised
Business callers are billed the way their account expects, without re-explaining it.
Never accepts a street hail
Keeps every booking legally pre-arranged, protecting the operator's licence.
This line will never accept a street hail or treat an immediate pickup as bookable: every job is confirmed as pre-booked, in line with the licensing district's rules.
Frequently asked questions.
Can someone just ring and get picked up straight away?
No, private hire vehicles can only carry a pre-booked passenger, so the receptionist always takes a pickup time rather than dispatching on the spot, even a few minutes ahead.
Will it set up a standing booking, like a school run?
Yes, a recurring pickup at the same time and place is logged once as a standing booking and repeats without the caller ringing every day.
How does it handle a corporate account caller?
It confirms the account and books the job to be billed to the business, the same way the base already handles that account.
Other dispatch and urgent businesses on team.help.
Security and key-holding · Taxi firms · Boiler breakdown cover
Take every pre-booking, first time.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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