Instant dispatch
A caller wanting a car right now gets one moving before they've hung up.
The AI receptionist that grew into the whole job.
Never lose a fare to a ringing phone.
The calls this trade loses are the ones a busy controller can't get to: the street hail phoning for a car right now, the account customer booking a return trip, and the early-morning airport run booked the night before. Every one of those rings while a driver is already mid-conversation.
What it sounds like on the phone.
Yeah hiya, can I get a car to the Red Lion on the high street, going to the station
Course. That's Red Lion, high street, to the station. Two minutes for a car to reach you, is that alright?
I need picking up at half four tomorrow morning for a flight, is that too early to book
Not at all, we run all night. Half four from your address to the airport. I'll get that logged and a driver confirmed.
What we book.
The rides this line handles most, from a same-minute pickup to a booked airport run.
- Immediate pickup (10 min)
- Pre-booked ride (10 min)
- Airport run (45 min)
- Station transfer (20 min)
- Account/business account job (10 min)
- Return trip booking (10 min), usually monthly
What it actually does for this trade.
Advance bookings held and confirmed
Early-morning and long-distance jobs are logged properly, not scribbled on a pad.
Account customers recognised
Regular business callers are handled the way they're used to, without re-explaining who they are.
Never rings out
A caller on a cold street corner gets an answer on the first ring, not the fifth.
This line never dispatches a job outside what the licensing district allows, and never treats an unlicensed booking as something to just wave through.
Frequently asked questions.
Will it actually dispatch a car, or just take a message?
It passes the job straight to the controller with pickup, destination and timing already confirmed, so a driver can be sent immediately rather than the caller waiting for a call back.
Can it handle a caller who doesn't know their exact pickup point?
Yes, it asks for a nearby landmark or the last numbered building and passes that on, the way any experienced controller would.
What about street hails calling from a phone box or a stranger's mobile?
It answers the same way every time: pickup, destination, and how many passengers, then dispatches; it doesn't need to know who's calling to get a car moving.
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Answer every fare, day or night.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
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