Size translation
Turns 'a few boxes' or 'a house move' into a real unit size rather than a number nobody can picture.
The AI receptionist that grew into the whole job.
A receptionist built for a self storage site's phone.
A self storage site loses the caller mid-house-move who doesn't know what size unit they need and gives up rather than guess, the business enquiry about drive-up access that comes in while the office is showing another customer round, and the move-in date that never gets confirmed.
What it sounds like on the phone.
Hi, I'm moving out of a two bed flat, what size unit would I need?
For a two-bed flat most customers go for one of our medium units, roughly a small room's worth of space. When would you need it from?
Can I drive right up to the unit, I've got a van full of stuff?
Yes, we've got drive-up units available. I'll check one against your move-in date so you're not stuck carrying boxes through a corridor.
What we book.
How self storage is actually booked, from a small unit for boxes to a full house move.
- Small unit (a few boxes) (30 min)
- Medium unit (a room's worth) (30 min)
- Large unit (a house move) (30 min)
- Drive-up unit (30 min)
What it actually does for this trade.
Move-in date capture
Books against when the unit's actually needed, not just the enquiry date.
Access and drive-up matching
Matches a genuine access preference against real unit availability.
After-hours enquiry capture
Takes booking enquiries while the office is showing another customer round.
Frequently asked questions.
Can it work out what size unit I need?
It translates what you're storing into a realistic unit size from your own size guide, rather than leaving you to guess a square footage.
Will it lock me into a long minimum term?
It flags your actual minimum term honestly and offers the nearest option that fits, rather than assuming everyone wants the longest stay.
What about business storage enquiries?
It captures what's being stored and for how long, so your team can advise on the right unit rather than the caller guessing.
Other reservations businesses on team.help.
Turn every 'how big a unit do I need' call into a booking.
Call our receptionist, 020 4538 8898, and hear it for yourself, or see what's in every plan.
Call 020 4538 8898 See pricing Get started